Who are we?
You might say we're experts at putting quality logos on exciting, innovative products. We like to think of it as helping companies build brand awareness through promotional products. Started in 1983, Concepts & Associates is a privately held, woman-owned minority business. For over 28 years, our growth can be attributed to a commitment, loyalty and partnership with some of the world's leading companies. We offer our customers the largest and finest collection of products available today, backed by our reputation for exceptional service, competitive prices and reliable on-time deliveries. As a leader in the promotional products industry we represent many proprietary lines of apparel, promotional products and gift merchandise. Concepts & Associates, Inc. is one of the largest promotional products distributors in the United States--ranking in the top 7 percent of all U.S. distributors by the Advertising Specialty Institute.

Is there anything that really makes you different from other promotional merchandise distributors?
We've been nationally recognized for creativity. Promotional Products Association International has recognized Concepts & Associates numerous times as the recipient of the Golden Pyramid Award. The Pyramid Award is the mark of excellence in the promotional products industry and recognizes the most outstanding use of promotional products in business and marketing programs. We guarantee delivery dates. Through relationships with our promotional product manufacturers, we can do one-day turnarounds. We own a state-of-the-art, in-house embroidery and digitizing operation, which means we do high-quality and quick turnarounds. In 28 years of business, we have never missed an event date.

How many products do you carry?
Because of our long history in promotional products and corporate gifts we've developed deep relationships with all the leading manufacturers. This gives us access to more than 850,000 promotional products and to a distinctive list of exclusive corporate gift lines not available to other distributors. Most importantly, we're committed to finding the product that's just right for you, at the best possible price.

Are you products high quality?
We are very selective when choosing manufacturers and personally grade companies to ensure their capabilities, service level and products meet our standards. Utilizing 28 years of experience, along with industry ratings, we only choose suppliers that are leaders in their field and have an excellent reputation. We require pre-production proofs on all orders to ensure quality. On embroidered items, we provide clients with an emailed image of the digitized sew-out and will provide an actual embroidered sample of the merchandise.

Where are your offices?
Headquartered in Birmingham, Alabama, we service clients throughout the U.S. and across the globe.

Who are your customers?
We've helped companies both large and small, and currently have over 1,500 clients throughout the world, including many Fortune 500 companies. Our customers comes from a diverse group of industries including, banking, investment, insurance, retail, manufacturing, automotive, utilities, real estate, telecommunications, construction, food service, distribution, legal, accounting and more.

More questions?
If you want to reach us, call 205-870-1111 or 1-800-948-9483 toll-free. We like to talk, so you'll reach a real live person! Our dedicated Customer Service Team has you covered from 7:30 a.m. to 7:00 p.m., CST Monday through Friday.